Shenandoah Creations: Fundraisers For Alzheimers and Other Organizations

Customer Service

Shipping

Shenandoah Creations will use the services of the United States Post Office (USPS) and United Parcel Service (UPS) for shipping. Our rates for shipping are listed below:

United States Postal Service (USPS)

USPS First Class - $3.95
USPS Priority Mail (2 to 3 days) - $5.95
USPS Express Mail (1 to 2 days) - $17.75
United Parcel Service (UPS)

UPS 2 Days - $19.50
UPS Next Day - $39.00

Return Policy

We use quality components and strict manufacturing standards when designing our bracelets. Within the first 30 days of purchase, we accept returns for replacement only due to manufacturing defects. We do not cover normal wear and tear.

Payment Methods

Shenandoah Creations provides very flexible payment options for our customers. You can make payments through our shopping cart using credit cards, checks, or money orders.

Credit Cards

Shenandoah Creations uses PayPal as our online credit card processor. With PayPal you can use your credit card to pay for your products. You do not have to be a PayPal member in order to make your payment.

Checks or Money Orders

Customers who prefer to pay by check or money order will have the flexibility of placing their order through our online shopping cart and then mail their check or money order to complete the order process.

Important: If you decide to use this option of payment please be aware that the bracelet creation process will not begin until your check or money order has been received.

Fundraisers

Shenandoah Creations uses to flexible fundraising programs: Pre-Purchase and Customer Order fundraising.

Pre-Purchase Fundraisers

You can order your fundraising bracelets in advanced by using our online catalog and shopping cart. This type of fundraising will allow you to have your bracelets for sale on-site. Our online catalog has a variety of crystal beads and charms for you to choose from for your final fundraising bracelet. Click here for more information on our Pre-Purchase Fundraiser.

Custom Order Fundraiser

You will contact Shenandoah Creations to discuss the custom design of your fundraiser bracelet. The custom design
includes your choice of crystal colors and the charm type needed for your organization. We can provide a custom charm if you are able to provide us with the logo of your organization. Click here for more information on our Custom Order Fundraiser.




Customer Service *Shipping* Shenandoah Creations will use the services of the United States Post Office (USPS) and United Parcel Service (UPS) for shipping. Our rates for shipping are listed below: United States Postal Service (USPS) USPS First Class - $3.95 USPS Priority Mail (2 to 3 days) - $5.95 USPS Express Mail (1 to 2 days) - $17.75 United Parcel Service (UPS) UPS 2 Days - $19.50 UPS Next Day - $39.00 *Return Policy* We use quality components and strict manufacturing standards when designing our bracelets. Within the first 30 days of purchase, we accept returns for replacement only due to manufacturing defects. We do not cover normal wear and tear. *Payment* Methods Shenandoah Creations provides very flexible payment options for our customers. You can make payments through our shopping cart using credit cards, checks, or money orders. Credit Cards Shenandoah Creations uses PayPal as our online credit card processor. With PayPal you can use your credit card to pay for your products. You do not have to be a PayPal member in order to make your payment. Checks or Money Orders Customers who prefer to pay by check or money order will have the flexibility of placing their order through our online shopping cart and then mail their check or money order to complete the order process. Important: If you decide to use this option of payment please be aware that the bracelet creation process will not begin until your check or money order has been received. *Fundraisers* Shenandoah Creations uses to flexible fundraising programs: Pre-Purchase and Customer Order fundraising. Pre-Purchase Fundraisers You can order your fundraising bracelets in advanced by using our online catalog and shopping cart. This type of fundraising will allow you to have your bracelets for sale on-site. Our online catalog has a variety of crystal beads and charms for you to choose from for your final fundraising bracelet. Click here for more information on our Pre-Purchase Fundraiser. Custom Order Fundraiser You will contact Shenandoah Creations to discuss the custom design of your fundraiser bracelet. The custom design includes your choice of crystal colors and the charm type needed for your organization. We can provide a custom charm if you are able to provide us with the logo of your organization. Click here for more information on our Custom Order Fundraiser.